Error en el HM1 al actualizar a windows 10

    • alhernfer
      alhernfer
      Básico
      Registro: 02-19-2013 Artículos: 16
      Buenas, me da este fallo en el HM1 al actualizar mi portátil a windows 10, no se para que lo he hecho la verdad, mira que con windows 8.1 iba de lujo la cosa :f_confused:

      A ver si alguien me puede echar una mano porque estoy desesperado!!

      License Failure Details
      --------------------------------------------------
      8/28/2015 1:11:51 PM
      de
      --------------------------------------------------

      A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

      DETAILS

      No licenses found in the suggestion cache.

      No compiled licenses found.

      No licenses found in C:\Program Files (x86)\RVG Software\Holdem Manager.

      Could not validate license "Evaluation Edition (TRY-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Small Stakes Edition (SMS-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Professional Edition (PRO-RDP96-12P2T-XGQH-23C7)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Professional Edition (PRO-RDP96-12P2T-XGQH-23C7)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.
      An administrator must run the application at least once before limited users can be validated.

      Could not validate license "Small Stakes HE/OM (SM2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Professional HE/OM (PR2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Omaha Small Stakes (SOM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Omaha Professional (POM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Professional Edition (PRO-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Omaha Professional (POM-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Evaluation Edition (TRY-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Small Stakes Edition (SMS-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Small Stakes Edition (SMS-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.
      An administrator must run the application at least once before limited users can be validated.

      Could not validate license "Small Stakes HE/OM (SM2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Small Stakes HE/OM (SM2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.
      An administrator must run the application at least once before limited users can be validated.

      Could not validate license "Professional HE/OM (PR2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Professional HE/OM (PR2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.
      An administrator must run the application at least once before limited users can be validated.

      Could not validate license "Omaha Small Stakes (SOM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Omaha Small Stakes (SOM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.
      An administrator must run the application at least once before limited users can be validated.

      Could not validate license "Omaha Professional (POM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Omaha Professional (POM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.
      An administrator must run the application at least once before limited users can be validated.

      Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.
      An administrator must run the application at least once before limited users can be validated.

      Could not validate license "Professional Edition (PRO-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Professional Edition (PRO-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.
      An administrator must run the application at least once before limited users can be validated.

      Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.
      An administrator must run the application at least once before limited users can be validated.

      Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.
      An administrator must run the application at least once before limited users can be validated.

      Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.
      An administrator must run the application at least once before limited users can be validated.

      Could not validate license "Omaha Professional (POM-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.

      Could not validate license "Omaha Professional (POM-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.
      An administrator must run the application at least once before limited users can be validated.

      Could not validate license "Evaluation Edition (TRY-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
      Detected tampering or unauthorized removal of secure storage.
      An administrator must run the application at least once before limited users can be validated.

      Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
      Detected tampering or unauthorized removal of secure storage.
      An administrator must run the application at least once before limited users can be validated.

      System Info
      --------------------------------------------------

      Timestamp: 2015-08-28T13:11:51 / 2015-08-28T15:11:51
      Entry Assembly: HoldemManager, Version=1.11.5.8077, Culture=neutral, PublicKeyToken=null
      Base Directory: C:\Program Files (x86)\RVG Software\Holdem Manager\
      Platform: Windows Vista 64-bit [6.2 Build 9200]
      OS Version: 6.2.9200.0
      CLR Version: 2.0.50727.8662
      Process Bitness: 32-bit
      Culture: en-US / es-ES
      Encoding: Europeo occidental (Windows)
      IIS Available: True
      Machine Code: TV9R2-M1SFS-U4UUV-T3D27

      Assemblies
      --------------------------------------------------

      Accessibility *
      2.0.0.0 / 2.0 R 8662 for .NET 2.0
      C:\WINDOWS\assembly\GAC_MSIL\Accessibility\2.0.0.0__b03f5f7f11d50a3a\Accessibility.dll

      DeployLX.Licensing.v3 *
      3.2.2000.0 / 3.2 R 3813 for .NET 2.0
      C:\Program Files (x86)\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

      DevComponents.DotNetBar2 *
      8.3.0.0 / 8.3.0.0 for .NET
      C:\Program Files (x86)\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

      HoldemManager *
      1.11.5.8077 / 1.11.5.8077 for .NET
      C:\Program Files (x86)\RVG Software\Holdem Manager\HoldemManager.exe

      mscorlib
      2.0.0.0 / 2.0 R 8662 for .NET 2.0
      C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorlib.dll

      mscorlib.resources
      2.0.0.0 / 2.0 R 8662 (QFE 050727-8600) for .NET 2.0 (QFE 050727-8600)
      C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorlib.dll

      System
      2.0.0.0 / 2.0 R 8662 for .NET 2.0
      C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll

      System.Configuration
      2.0.0.0 / 2.0 R 8662 for .NET 2.0
      C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

      System.Drawing
      2.0.0.0 / 2.0 R 8662 for .NET 2.0
      C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

      System.Web
      2.0.0.0 / 2.0 R 8662 for .NET 2.0
      C:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03f5f7f11d50a3a\System.Web.dll

      System.Web.Services
      2.0.0.0 / 2.0 R 8662 for .NET 2.0
      C:\WINDOWS\assembly\GAC_MSIL\System.Web.Services\2.0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

      System.Windows.Forms
      2.0.0.0 / 2.0 R 8662 for .NET 2.0
      C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

      System.Windows.Forms.resources
      2.0.0.0 / 2.0 R 8662 (QFE 050727-8600) for .NET 2.0 (QFE 050727-8600)
      C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms.resources\2.0.0.0_es_b77a5c561934e089\System.Windows.Forms.resources.dll

      System.Xml
      2.0.0.0 / 2.0 R 8662 for .NET 2.0
      C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll
  • 5 respuestas
    • sara
      sara
      Administrador jefe
      Administrador jefe
      Registro: 09-20-2006 Artículos: 13.130
      Has contactado con soporte de HM?

      Por lo que pone el error se trata de un problema de licencia...
    • alhernfer
      alhernfer
      Básico
      Registro: 02-19-2013 Artículos: 16
      Buenas Sara, si les he mandado un correo hoy a las 2 de la tarde, no se lo que suelen tardar en contestar...
      Se me ocurre que quizás tenga que resetear el serial... no se que puede haber modificado la actualización... siempre da una guerra este soft del copon!!
    • sara
      sara
      Administrador jefe
      Administrador jefe
      Registro: 09-20-2006 Artículos: 13.130
      Probablemente tengas que resetearlo.. Pero sí, siempre es un lío con este software!

      Ya me contarás qué te han respondido!
    • alhernfer
      alhernfer
      Básico
      Registro: 02-19-2013 Artículos: 16
      Buenas Sara, al final lo solucione pero los de soporte de hm no me ayudaron mucho la verdad, resetee el serial, desinstalé el hm1, reinicie el equipo, lo volví a instalar y ....tachan, me seguía saliendo el mismo error, es como si en alguna parte del equipo se quedase guardada la licencia y no me daba la opción a introducir el código, así que opte por probar creando una nueva cuenta en el equipo, instalándolo ahí, y si funciono!!!! :nh:
      En ese momento me dejo utilizarlo en las dos cuentas, luego elimine la nueva cuenta creada en el equipo para no tener dos cuentas y problema solucionado;
      Joer los dolores de cabeza que puede dar este programa cuando quiere...
    • sara
      sara
      Administrador jefe
      Administrador jefe
      Registro: 09-20-2006 Artículos: 13.130
      Madre mía! Menudo lío!!! Me alegro de que lo hayas podido solucionar!