Hola, al registrarme en PartyPoker me cierran la cuenta porque tengo otra en .ES pero actualmente juego en .COM

Thank you for contacting Customer Service.

I checked and see that you already have another real money account "xxxxx"(nick .ES) which is currently active and hence you are not eligible for the 10 GBP bonus as this is only for new players.

Please note that you can only have one account with us. Hence your play money account "xxxxx"(nick .COM) is closed.

According to our Terms of Use, creating multiple accounts is against our policy. For more details, please visit the link below:
https://www.partypoker.com/terms-and-conditions.html

In case you have further questions, we will be more than happy to assist you. We are available 24/7.

Thank you for choosing us as your online gaming site.


Comentar que despues del primer correo tengo enviados los documentos para verificar mi edad y domicilio, pero al parecer no ayuda a solucionar el problema.

Thank you for contacting Customer Service.

You can only have only one party account. It does not matter from which domain or affiliate you register for.

Since you already have another active account, please play and deposit on it.

We wish you lots of fun on the games.

In case you have further questions, we will be more than happy to assist you. We are available 24/7.

Thank you for choosing us as your online gaming site.

Gracias por la ayuda.