me borraron el bono!!!!

    • pimienta2
      pimienta2
      Bronce
      Registro: 11-04-2008 Artículos: 2
      Me han borrado el bono de Pstartegy, dicen que es porque jugue el dinero del bono, y además perdí tambien el bono de los siguientes 100!!! eso no es posible pues aun tengo casi 50 usds en mi cuenta, que pasa??? alguien me puede ayudar? aqui va una transcripción de lo que me dijeron:

      Dear Norma,

      Thank you for contacting Customer Service.

      I have looked up our records and can see that you are not able to see the bonus, simply because you have used up the bonus amount, which was $50 and lost it. But do not worry that you have used up the bonus amount, since you still have $ 41.56 on your account with which you can play. It has nothing to do with the fact that you have changed your email. Please, be aware that since you did not meet the release conditions for this bonus you will not be eligible for the secondary poker strategy bonus of $100.


      Y ESTA ES MI RESPUESTA:

      Hi,

      I read your answer but is not possible for me to understand that I simply lose the bonus, because I supouse to gather 300 pints in 90 days and in just 2 weeks I already made 150 points, also How do I lose the bonus if I still got money on my account? is that posible that:
      1) did I made something it wasn't permitted? because I know i can't play the total bounus ammount in one table, but I didn't!!
      2) you are not respecting the bonus terms?

      Please if it possible I need further information, because i don't wana lose my bonus just because, I know you are a really serious Poker plataform.

      Thanks for your kind help.



      BUENO, DEJO SIN EFECTO ESTE TEMA, YA VI QUE NO FUI EL UNICO Y QUE EL BONO SE PIERDE AUNQUE TENGAS SALDO PERO SI TU CAPITAL RESTRINGIDO BAJA A 0 CADUCA, ASI QUE OJO - OJO - OREJA - HUACHALOMO Y ESTERNON, NO LES VAYA A PASAR LO MISMO!!!!
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