Pago HM2, no recibo codigo de licencia

    • lovesniper
      lovesniper
      Bronce
      Registro: 07-17-2012 Artículos: 921
      ¡Hola!

      Pues ayer compre el hm2 con mi tarjeta de credito, la transaccion ha sido cargada en mi cuenta bancaria pero en vez de recibir mi email con el codigo de licencia, he recibido este:

      Hello –

      Thanks for your recent purchase at holdemmanager.com. Unfortunately, your payment has been flagged by one of our security filters, please do not attempt to resubmit your purchase. A representative is currently examining your transaction and requires the following to proceed with your purchase:

      Please contact sales@holdemmanager.net with the physical billing address associated with the credit card used to make this purchase.

      It is possible that your funds have been placed on hold by the card issuing bank, should your transaction be declined it may take between two and four weeks for these funds to be processed and returned. Please note this lag time is due to the card issuing bank and is beyond our control. Please do not reattempt your purchase prior to speaking to one of our sales representatives.

      Should have you have any other problems or questions, please do not hesitate to contact us at sales@holdemmanager.net.

      Best Regards,

      Hold’em Manager


      Me imagino que la causa es que he adquirido desde españa el producto.

      Bueno, como dice el email, les he enviado un email con la direccion de facturacion de mi tarjeta de credito (nombre, calle, CP y ciudad)

      ¿Recibire mi codigo de licencia?

      Tambien he preguntado en su furo de soporte aunque aun no me han aprobado el tema

      Gracias y a ver si alguien puede ayudarme un poquito con esto.
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