Problema compra holdem manager 2

    • tomygetafe
      tomygetafe
      Bronce
      Registro: 04-12-2011 Artículos: 1
      hola buenas!

      He comprado el holdem manager 2 Small Stakes, para iniciarme ya enserio y despues de hacer la compra me han enviado este correo

      Hello –

      Thanks for your recent purchase at holdemmanager.com. Unfortunately, your payment has been flagged by one of our security filters, please do not attempt to resubmit your purchase. A representative is currently examining your transaction and requires the following to proceed with your purchase:

      Please contact sales@holdemmanager.net with the physical billing address associated with the credit card used to make this purchase.

      It is possible that your funds have been placed on hold by the card issuing bank, should your transaction be declined it may take between two and four weeks for these funds to be processed and returned. Please note this lag time is due to the card issuing bank and is beyond our control. Please do not reattempt your purchase prior to speaking to one of our sales representatives.

      Should have you have any other problems or questions, please do not hesitate to contact us at sales@holdemmanager.net.



      No entiendo muy bien si me piden la direccion de la tarjeta o la direccion de mi domicilio o que es lo que me piden, si alguien me puede ayudar se lo agradeceria, un saludo!!
  • 1 respuesta
    • Jesus80
      Jesus80
      Bronce
      Registro: 11-15-2007 Artículos: 62.536
      ¡Hola tomygetafe!

      Si, al parecer te solicitan datos de dirección y de la tarjeta con la que intentaste hacer la compra, pues no queda mas que contactarles a dicho correo a ver que solución te pueden dar.

      Saludos
      Jesús