Accoun credit?

    • dragonking92
      dragonking92
      Bronce
      Registro: 09-08-2008 Artículos: 46
      Hola, hoy me acaba de llegar un mensaje de pokerstars. El mensaje es el siguiente:

      Hello,

      PokerStars has become aware of accounts who have violated our Terms of Service, to the potential detriment of other players. You played against these accounts and as a result you may have been adversely affected.

      In a case such as this it is our policy to confiscate the balances of the offenders and for PokerStars to add funds where appropriate. This compensation pool is then distributed to players potentially affected in as fair a way as possible.

      To confirm your credit, please log onto your PokerStars account, go to the 'Cashier' screen and click the 'History' button. Your share will be shown as "REFUND", followed by the amount of the credit.

      The integrity of the games at PokerStars is of paramount importance and appropriate action will always be taken when players operate outside the Terms of Service. PokerStars works hard to police the games in order to proactively prevent such instances. However, in cases where it is discovered that rules breaches have occurred, the aim is to ensure that any players affected are compensated appropriately.

      We regret that we will be unable to answer questions as to how your specific credit amount was calculated. Likewise, we are not at liberty to identify the specific games or players in question. Suffice to say that the offenders have been barred from the site and you will not encounter them again.

      Thank you for your continued play at PokerStars. Please let us know if we can help you with any further issues or questions.

      Regards,

      Justin T.
      Pokerstars Game Security

      alguien sabe de que es, mi nivel de ingles no es muy alto y el traductor tampoco ayuda mucho.
      SALUDOS
  • 3 respuestas
    • GassEx
      GassEx
      Bronce
      Registro: 01-27-2010 Artículos: 1.303
      parec que jugaste algun torneo en el que algunas personas hicieron trampa

      y te ingresaron $, a lo mejor avanzaste algunos puestos en el torneo segun q cantidad de personas hicieron trampas asi q si saliste tercero en un sit and go y eran dos tramposos... te dan el dinero que le corresponde al primer puesto
    • gustavincho
      gustavincho
      Bronce
      Registro: 01-01-2008 Artículos: 994
      En en lobby de pstar donde dice "idiomas" hay una opcion que dice "Email en"... ahi dale la opcion de "español" para que te envien email en español y no en ingles...

      En cuanto al email que te han enviado, es pa decirte que hubieron jugadores en tu mesa que hicieron trampa, y que han abonado en tu cuenta un monto "x" por el perjuicio que esos individuos ocacionaron...

      Entra al cajero de pstars, entra donde dice historial, y ahi dice "Admin credit" y el monto que te devolvieron de ese torneo que jugaste....

      Saludos.
    • dragonking92
      dragonking92
      Bronce
      Registro: 09-08-2008 Artículos: 46
      A si ahora que me fijo me han ingresado unos dolares en la cuenta, gracias por las respuestas :)