Primer Cashout Pokerstars...

    • Desfase
      Registro: 03-27-2010 Artículos: 10.062
      Bueno este es el mail recibido debido a mi cashout

      Hello KiKDesfase,

      Thank you for your cashout request.

      Due to the accumulated amount that you have cashed out in the last 30 days, we are required to ask that you provide some documentation to verify your identity and location. We ask that you please provide the following:

      1. a copy of a valid, government issued, photo ID

      2. a copy of a recent utility bill clearly showing your full name, current address and statement date (no older than 3 months). In lieu of a utility bill, we will accept a phone bill, bank statement, payslip or insurance bill which includes your full name, current address and statement date. Please note, we will not be able to accept personal letters or online statements.

      If you have access to your PokerStars account we ask you to please log in and upload all requested documents via the client.

      Please go to "Help > Contact Support / Upload Documents" and you will be able to upload documents with a size up to 5 MB.

      If you are not able to log into your account please scan or make a digital photo of your ID (front and back) and send it to, or fax to:

      Attn: Security
      Fax: +44-1624-630899 (international)
      Fax: 1-800-631-9050 (toll free)
      Fax: 00800-7653-7782 (UK & Italy)

      Please ensure that if you are sending documentation via fax that you clearly write your User ID on every page.

      Please understand that these documents are being requested for your protection as well as ours. They are solely for security purposes and are bound by our privacy policy.

      Thank you in advance for cooperating with our security procedures.

      PokerStars Security

      El punto 1. Supongo que será el DNI.

      El punto 2, sirve cualquier extracto del banco ???? Es decir puedo ingresar cualquier día de estos en mi banco y ya está; pedir el extracto y enviarselo ?????

      Igual me sirve la solicitud de pago de la matricula de la universidad

      Consejos???? xD
  • 1 respuesta
      Registro: 04-24-2008 Artículos: 19.676
      Hola Desfase

      Yo hace unos dias que retire en el Black Friday me pidieron lo mismo, envie una credencial por la parte delantera y trasera y tambien envie un pedazo de el estado de cuenta bancario donde viniera nombre y direccion.

      Me lo aprobaron rapido :)