me acaban de cerrar la cuenta en mansion poker y me enviaron el siguiente email. mi cuenta fue creada y verificada en esta sala hace un par de años( con el envio de la cedula de identidad y la cuenta bancaria.
mi ingles no es muy bueno, supongo que quieren una copia de mis documentos impresos, pero como no veo la palabra copy se me paso por la cabeza que me estan pidiendo los originales.
Dear Francisco,
This is Alma from the Mansion Poker Support Team.
In order for us to process your withdrawal request, please send us your
notarized ID.
The Notarized ID must display the following:
• Photo
• First and last name
• Billing address as registered in the account
• Birth date
• Expiration date (if one is not present on the document please specify)
• Signature
• Notary seal
Additionally, the documents sent must be:
• clear and legible
• on blank, full sheet of paper
The document should be sent to:
ID Verification
14/F Yuchengco Tower 1,
RCBC Plaza, 6819 Ayala,
Makati City 1200,
Philippines
Express mail is recommended; as regular post may take about 2-3 weeks for
delivery. Once the requested document is received, it will be added to a
secure file and we will advise you accordingly on the matter.
Please note that such steps are necessary for security purposes.
Your cooperation is appreciated.
Should you have any questions or concerns, please do not hesitate to contact
the Mansion Poker Support Team. We are available 24 Hours a day, 7 days a
week.
With best regards,
Mansion Poker
